Shipping Policy
We ship items out as soon as possible. In general, please add 2-3 business days to allow for processing time. If we anticipate a longer lead time, it will be noted in the item description. If you have any questions about the lead time on a specific item, please contact us at BetaJet.com/support with your questions.
You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.
If you are offered insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages.
International Shipments
BetaJet does ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Please do your research so you’re ready to get your package cleared through customs, and have an idea of what the additional cost will be.
European Union (excluding UK and Ireland), Russia and Turkey
Orders for these countries must be placed through BetaJet/EU.com or an authorized BetaJet reseller.
United Kingdom and Ireland
Order for these countries must be placed through the following form
Signature Requirement
All items with a value of more than $100 are shipped signature required if possible; please plan accordingly. We will be happy to remove the signature requirement on request; please contact BetaJet Support via the web form at https://www.BetaJet.com/support and be sure to include your order number. Please note that, in this case, you will be accepting responsibility if anything were to happen to the package.
No Shipping Days
BetaJet will be closed for US Federal Holidays. No orders will ship these days, but you can still order through the website as usual.
